Effective Date: July 02, 2025
At Jhinuk Boutique, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.jhinukboutique.com or interact with us at our physical store located at Shop No 7, 255, Netaji Subhash Chandra Bose Rd, opposite Surya Sen Metro Station, Sahid Nagar Colony, Netaji Nagar, Kolkata, West Bengal 700047, India. By using our website or services, you agree to the terms of this Privacy Policy.
This Privacy Policy complies with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Contact Information: Name, email address, phone number, and postal address provided when you place an order, create an account, or contact us.
- Payment Information: Credit/debit card details, UPI IDs, or other payment-related information processed through secure third-party payment gateways.
- Order Information: Details of products purchased, order history, and shipping preferences.
- Account Information: Username, password, and preferences if you create an account on our website.
b. Non-Personal Information
- Browsing Information: IP address, browser type, device information, operating system, and pages visited on our website.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, or similar technologies to enhance your browsing experience and analyze website usage.
- Analytics Data: Aggregated data about website traffic, user behavior, and preferences collected via tools like Google Analytics.
c. Information Collected In-Store
- Customer Details: Information provided during in-store purchases, such as name, contact details, and payment information.
- CCTV Footage: For security purposes, we may record footage in our physical store, which may capture your image.
2. How We Collect Information
We collect information through:
- Website Forms: When you fill out forms for orders, account creation, or customer support.
- Cookies and Tracking: Automatically through cookies and similar technologies when you browse our website.
- In-Store Interactions: When you provide information during purchases or inquiries at our store.
- Third-Party Services: From payment processors, analytics providers, or marketing partners.
You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionalities.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and payment processing.
- Communicate with you about your orders, promotions, or customer service inquiries.
- Improve our website, products, and services through analytics and user feedback.
- Personalize your shopping experience, such as recommending products based on your preferences.
- Comply with legal obligations under Indian laws, including tax and consumer protection regulations.
- Ensure the security of our website and physical store, including fraud prevention and monitoring.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, or analytics (e.g., payment gateways, logistics partners).
- Legal Authorities: When required by law, such as in response to a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Marketing Partners: With your consent, we may share limited information for promotional purposes.
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of sensitive data (e.g., payment details) using SSL/TLS technology.
- Secure storage of personal information in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
- Regular audits and updates to our security practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights Under the DPDP Act
As per the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access: Request details of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: Request restriction of processing your personal data in certain cases.
- Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.
- Right to Withdraw Consent: Withdraw consent for data processing at any time, where applicable.
To exercise these rights, please contact us at the details provided in Section 11.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Order information is retained for 7 years to comply with tax and accounting regulations.
- Account information is retained until you request deletion or close your account.
- CCTV footage is retained for 30 days unless required for legal purposes.
8. Cookies and Tracking Technologies
We use cookies to:
- Enhance website functionality (e.g., remembering your cart items).
- Analyze website performance and user behavior.
- Deliver personalized advertisements.
You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy on our website.
9. Third-Party Links
Our website may contain links to third-party websites, such as payment gateways or social media platforms. We are not responsible for the privacy practices or content of these websites. Please review their respective privacy policies.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
11. Contact Us
If you have questions, concerns, or wish to exercise your data protection rights, please contact our Data Protection Officer:
Jhinuk Boutique
Shop No 7, 255, Netaji Subhash Chandra Bose Rd,
opposite Surya Sen Metro Station, Sahid Nagar Colony,
Netaji Nagar, Kolkata, West Bengal 700047, India
Email: jhinuk.konnectwithkolors@gmail.com
Phone: +91-7439768662
For grievances, you may also contact our Grievance Officer:
Name: Madhumita Majumdar
Email: jhinuk.konnectwithkolors@gmail.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised “Effective Date.” We encourage you to review this page periodically.
13. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.