Return Policy

Damaged / Defective or Wrong Item Received:

If you find yourself facing any of the above problems, that is, if you receive a damaged product or one which has a manufacturing defect and even a wrong item, you must contact us via email within 24-48 hours from the time you receive the product. You must save all the packing materials which were delivered along with the item.

When you contact us, we will give further instruction on how you need to proceed further. Here are the steps which will be followed.

-A picture of the damaged part has to be sent via e-mail on jhinukboutiquekolkata@gmail.com for assurance, with your Order number and Product SKU.

-Our team reviews it within 24-48 hours and offers you a solution as any one of the following

           A)Replace defective good immediately with no extra shipping cost to you.
           B) If the original ordered item is no longer possible then we will request for Credit note to choose an alternate item and express ship the same to you with no extra shipping cost.
           C) If you do not want any alternate item then we will refund full amount instantly…